Agenda and minutes

There were no apologies for absence, substitutions, declarations of interest and dispensations.

To submit the minutes of the Resources Overview and Scrutiny Committee held on Tuesday 19^th July 2022 for approval as a correct record.

Recommended          -           That the minutes be received and approved as a correct record.

The minutes of the last meeting on 19^th July 2022 were submitted and approved as a correct record, with no questions from Committee members.

Resolved        -           That the minutes from the Resources Overview and Scrutiny Committee meeting on 19^th July 2022 be approved as a correct record.

To update the Committee on the latest performance review which monitors service area performance against key priorities set out in the Corporate Strategy using a set of key performance indicators (KPIs).

Recommended                     -  

That the Committee endorse and support the approach being taken to meet the requirements.

Members are asked to reflect on the current set of performance indicators and consider whether they cover the Council’s priorities and any future planned aims and objectives.

Consider whether there are any additional performance indicators that could help enhance the performance monitoring process and provide any gaps in information

The Chair welcomed Stuart Sambrook, Policy Manager to report on this item. Stuart reported that he current Corporate Plan (Strategy) articulates the main strategic objectives for the Council covering the period 2018 to 2023 focusing on growth, efficiency and quality with these priorities represented in Appendix A by a series of objectives. The majority of the actions in the current Strategy have now been completed. The lifespan of the Corporate Strategy is coming to its end and this provides the Council with an opportunity to reflect and refresh the current plan and the aligned performance indicators taking into account emerging priorities and seeking to benefit from levelling up and town centre funding whilst incorporating Climate Change objectives. The next refreshed strategy will need to focus on the next five years and support any future funding bids. To help with the performance management process we’ve updated the Performance Management Framework (Appendix B) that articulates the performance management process in one single document. During the days of Best Value, it was common place to have a formal framework setting out how councils deliver key outcomes and commitments by providing a vision set out by the council’s leadership team. The purpose and aims of the framework is to help provide a cycle of continuous planning, monitoring, scrutiny, learning and improvement that becomes part of the fabric and culture of the organisation and of corporate values.

The current set of Performance Indicators were developed in 2017/18 and have been collated and reviewed on an annual basis and this review provides five years’ worth of data. The current set of KPIs for 2021/22 are included within Appendix C. Some teams have indicated they’ve found it a struggle to compile the KPIs over the past year and find the work resource intensive with low gains. Teams have indicated they gain little from the current set of KPIs unless it’s part of a statutory requirement. After consulting with Service Managers it’s becoming apparent that the current set of KPIs will need to be reviewed and aligned to the new Council vision. The development of a new Corporate Strategy will be an opportunity to review the current set of indicators to ensure they represent the Council’s new set of priorities and commitments. This will be discussed in more detail when the relevant teams have their Service Review with the Council’s Management Team and hopefully this will eradicate any problems of collating any future data and prioritising performance information. For the latest performance review we’ve produced two sets of KPI tables with the first set covered in Appendix C that shows a snapshot of all KPIs for the latest performance year (2021/22) and fits on to 6 pages displaying the data for each Page 3 of 24 indicator using a RAG rating against their target (Appendix C). This provides a quick visual of all indicators and highlights those areas that may be struggling to achieve their targets. This could be for a number of reasons that’s comprehensively covered in  ...  view the full minutes text for item 93.